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Online Business Development - Hospitality Welcome

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Hello and Welcome!!

I am happy we will be working together - HX (human experience) combined with digital is dynamic, fast paced and exciting.

Many Hoteliers think that tech is replacing guest contact, the human touch - in these classes, we'll explore how to use innovative digital tools, platforms + tech for:

Better, more personalized guest interactionSmarter hotel operations - revenue, ROICompeting effectively online  - whether a big brand or independent, hybrid hotelLet's get started!!!

Course Outline + Links

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Some small revisions to the syllabus - the topics by session are a bit different.

Download as PDF

MBA 2 2017-8 Hotel Business Develop

Online Classroom for MBA 2 - Online Business Development for Hotel Industry